Client checks in
“The serum feels comfortable. I’m still dry by afternoon.”
Home care
Help clients care for their skin between visits.
Give each client a clear home-care routine, check in on how it’s working for them, and keep recommendations up to date. When it’s time to replenish, help them return to your studio’s store for the products you recommended.
Two sides of the same care
Keep your guidance close at hand.
Morning and evening steps, product recommendations, and usage notes give clients something clear to return to after the appointment. Their next check-in gives you context for the next conversation.
PERSONALIZED ROUTINE
Claire’s daily routine
Morning
01Gentle cleanserMassage onto damp skin⋮⋮
02Hydrating serumPress 2–3 drops into skin⋮⋮
03Daily SPFApply as the final step⋮⋮
Evening
01Gentle cleanserRepeat the morning cleanse⋮⋮
02Comfort moisturizerApply to face and neck⋮⋮
USAGE NOTES
Guidance for Claire
Keep the routine simple for two weeks. Use the hydrating serum on slightly damp skin.
Hydrating serumRecommended with usage note
Follow-up scheduledMay 28 · Routine check-in
One practical loop
Turn a check-in into a clear next step.
Claire’s answer returns to her record, the esthetician reviews it, the guidance can be updated, and follow-up gets an owner.
Esthetician reviews
See the message beside Claire’s current routine and May 14 visit.
Guidance is updated
Keep the routine simple and adjust the usage note.
Follow-up is assigned
Nora · Due May 30
Studio replenishment
Make it easy to replenish through your practice.
Keep the recommended product, its place in the routine, and the path back to your store together.
CLAIRE’S MORNING ROUTINEHydrating serum
Recommended by Cedar Skin Studio · Available in the connected Shopify store
Communication in context
Follow up without starting over.
Use the reason for the check-in and the routine it belongs to when you reach out.
ROUTINE CHECK-IN · MAY 28
Studio voiceA useful message, with the client context attached.
Connected assistance
Let your chosen assistant help with the follow-through.
With Connected, a compatible AI assistant can help review client context, prepare a routine change, and organize follow-up while you choose its access and actions.
Explore connection detailsUseful actions, not another chat box
- Review a recent check-in
- Prepare an authorized routine adjustment
- Identify products already in the plan
- Surface clients who need follow-up
Founding-practice pilot
Bring your way of working into EstiVite.
We’re inviting estheticians and skincare studios into the founding-practice pilot, with hands-on setup and direct access to the team.
Apply for early access